Service

How many people are in your service team?

Q: How many people are in your service team?

A: Our service team consists of 27 people, all professionals with more than 10 years of experience.

What kind of pre-sales and after-sales services can I get?

Q: What kind of pre-sales and after-sales services can I get?

A: In all aspects, we have a dedicated customer service with many years of professional experience to serve you throughout the process. The customer service is online 24 hours a day, and the solution will be given within 3 hours if there is a problem.

I have customization needs, but no relevant experience

Q: I have customization needs, but no relevant experience

A: We have professional designers who can design for you for free.

I have an agent in China and I need to inspect the factory

Q: I have an agent in China and I need to inspect the factory

A: Our company is located in Suzhou, very close to Shanghai, with convenient transportation.